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Member Help & Support

Claims FAQs

  • How do I make a claim?
  • Where do I get a claim form?
  • How do I know when to make a claim or what I am covered for?
  • What information do I need for a claim?
  • What is the role of the Claims Adjuster?
  • Will my premiums increase if I make a claim?
  • Should I make a claim?
  • How do I get the Claims Adjuster’s name, phone number or email address?
  • Are there any limits to the amount I can claim? 
  • What information should I gather in the event of a car accident / claim?
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